{"id":19306,"date":"2024-08-27T23:52:12","date_gmt":"2024-08-28T05:52:12","guid":{"rendered":"https:\/\/pizarrastauro.com\/tienda\/?page_id=19306"},"modified":"2024-08-29T21:22:46","modified_gmt":"2024-08-30T03:22:46","slug":"ayuda","status":"publish","type":"page","link":"https:\/\/pizarrastauro.com\/tienda\/index.php\/ayuda\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19306\" class=\"elementor elementor-19306\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-582e031 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"582e031\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-735ba92 portfolio\" data-id=\"735ba92\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c5a705 elementor-widget elementor-widget-heading\" data-id=\"2c5a705\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cda4cbc elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"cda4cbc\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-question\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94240c9 e-con-full e-flex e-con e-parent\" data-id=\"94240c9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12ca3c9 elementor-widget elementor-widget-accordion\" data-id=\"12ca3c9\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1971\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1971\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfC\u00f3mo puedo contactarlos?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1971\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1971\"><p>Puedes ponerte en contacto con nosotros a trav\u00e9s de los siguientes canales:<\/p><ul><li><strong>WhatsApp:<\/strong> Env\u00eda un mensaje a nuestro n\u00famero de WhatsApp 2256-5550.<\/li><li><strong>Tel\u00e9fono:<\/strong> Llama a nuestra central telef\u00f3nica al 2256-5550.<\/li><li><strong>Correo Electr\u00f3nico:<\/strong> Escribe a info@indutauro.com para consultas generales o soporte..<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1972\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1972\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfQu\u00e9 medios de pago aceptan?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1972\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1972\"><ul><li><strong>Tarjetas de Cr\u00e9dito o D\u00e9bito o Efectivo contra entega:<\/strong>\u00a0<span style=\"font-style: normal; font-weight: 400;\">Solo para productos y medidas est\u00e1ndar en stock<\/span>.<\/li><li><strong>SINPE M\u00f3vil:<\/strong> Realiza el pago al n\u00famero 87103040 y notifica el pago al <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=50622565550\" target=\"_blank\" rel=\"noopener\">Whatsapp<\/a>: <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=50622565550\" target=\"_blank\" rel=\"noopener\">22565550<\/a>.<\/li><li><strong>Transferencia Bancaria:<\/strong> A las cuentas <br \/>BAC CREDOMATIC: CR87010200009187810147 <br \/>BANCO DE COSTA RICA: CR53015201001029886317<br \/><br \/>Env\u00eda el comprobante al <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=50622565550\" target=\"_blank\" rel=\"noopener\">Whatsapp<\/a>: <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=50622565550\" target=\"_blank\" rel=\"noopener\">22565550<\/a>.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1973\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1973\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfD\u00f3nde est\u00e1n ubicados?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1973\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1973\"><p>Nuestra tienda est\u00e1 ubicada en San Francisco de Goicoechea. SJ, 75mts O del Centro Comercial El Pueblo. Puedes visitarnos en el horario de atenci\u00f3n para cualquier consulta o recogida de pedidos.<\/p><p><a href=\"https:\/\/maps.app.goo.gl\/vWk5CVqv9xWAB5KZ8\" target=\"_blank\" rel=\"noopener\">Navegar con Google Maps<\/a><\/p><p><a href=\"https:\/\/ul.waze.com\/ul?ll=9.94103747%2C-84.07307982&amp;navigate=yes&amp;zoom=17&amp;utm_campaign=default&amp;utm_source=waze_website&amp;utm_medium=lm_share_location\" target=\"_blank\" rel=\"noopener\">Navegar con Waze<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1974\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1974\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfOfrecen entregas a domicilio?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1974\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1974\"><p>S\u00ed, realizamos entregas a domicilio dentro de San Jos\u00e9, Heredia, Alajuela, y Cartago. Para otras zonas, coordinamos el env\u00edo con el cliente a trav\u00e9s de medios como Correos de Costa Rica o Encomienda. Los tiempos de entrega var\u00edan seg\u00fan la ubicaci\u00f3n.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1975\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1975\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfCu\u00e1l es su horario de atenci\u00f3n?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1975\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1975\"><p>Nuestro horario de atenci\u00f3n es de lunes a viernes, de 7:30 am a 5:30 pm. No realizamos entregas ni atenci\u00f3n los s\u00e1bados, domingos ni feriados.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1976\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1976\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfLos productos tienen garant\u00eda?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1976\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1976\"><p>S\u00ed, garantizamos nuestros productos por 12 meses a partir de la fecha de entrega. La garant\u00eda cubre defectos de fabricaci\u00f3n bajo condiciones normales de uso. No cubre da\u00f1os por mal uso, modificaciones no autorizadas o desastres naturales.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c27599 e-con-full e-flex e-con e-parent\" data-id=\"0c27599\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-baa10a0 elementor-widget__width-initial elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"baa10a0\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\u00bfNo encontraste la respuesta a tu pregunta?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCont\u00e1ctanos directamente y estaremos encantados de ayudarte.<br>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-638fa1a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"638fa1a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pizarrastauro.com\/tienda\/index.php\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cont\u00e1ctanos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes \u00bfC\u00f3mo puedo contactarlos? Puedes ponerte en contacto con nosotros a trav\u00e9s de los siguientes canales: WhatsApp: Env\u00eda un mensaje a nuestro n\u00famero de WhatsApp 2256-5550. Tel\u00e9fono: Llama a nuestra central telef\u00f3nica al 2256-5550. Correo Electr\u00f3nico: Escribe a info@indutauro.com para consultas generales o soporte.. \u00bfQu\u00e9 medios de pago aceptan? Tarjetas de Cr\u00e9dito o D\u00e9bito&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_tbt_post_transparent":"","_tbt_post_title":"","_tbt_post_layout":"","_tbt_post_sidebar_id":"","_tbt_post_content_style":"","_tbt_post_vertical_padding":"","_tbt_post_feature":"","_tbt_post_feature_position":"","_tbt_post_header":false,"_tbt_post_footer":false},"class_list":["post-19306","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/pages\/19306"}],"collection":[{"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/comments?post=19306"}],"version-history":[{"count":46,"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/pages\/19306\/revisions"}],"predecessor-version":[{"id":19363,"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/pages\/19306\/revisions\/19363"}],"wp:attachment":[{"href":"https:\/\/pizarrastauro.com\/tienda\/index.php\/wp-json\/wp\/v2\/media?parent=19306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}